Masking Policies: What's a Business Owner to Do?

Setting a masking policy is one thing; enforcing it is another. There have been numerous incidents nationwide where customers in revolt against masking have verbally or physically expressed their opinion to the harm of employees. Watch for “masking bullying” by employees trying to enforce a company’s masking policy and by customers refusing to follow company policy. The Customer Service Zone has some helpful suggestions on handling bullying and verbal abuse from and to customers that may be applicable to the enforcement of your masking policy.

Concierge NotaryConcierge Notary ServicesAugust 30, 2021concierge notary, small business, notary business, mask, covid-19Comment

3 Things Notaries Should Avoid During COVID-19

COVID-19 has hit our economy hard, and many businesses are struggling right now — especially Notaries. But it’s important you protect yourself and your customers by following appropriate health safety precautions. If you feel sick, don’t risk spreading illness to other people by meeting face-to-face with signers.

NNAConcierge Notary ServicesMarch 5, 2021small business, notary public, concierge notary, covid-19Comment

In the News: Small Business Still Waiting on the COVID Stimulus Bill

Even though there is a vaccine for COVID-19, it will take some time for the economic recovery to get in full gear. In the meantime, there are still lockdown measures still implemented across the country. And this is affecting small businesses disproportionately worse than large companies.

Small Biz TrendsConcierge Notary ServicesFebruary 11, 2021concierge notary, covid-19, financial relief, stimulus billComment

Mobile Notaries who Travel to Clients Seeing Industry Boom as COVID-19 Strands People at Home

Edward J. Bryant, who founded the Manhattan-based Concierge Notary Services, said he’s had to make adjustments to his business in this new, virtual world. “It’s very contact-driven, taking IDs, taking credit cards,” said Bryant, 33, about the notarization process. “But the executive order has allowed us to adapt and evolve our business model to meet the needs of those who can’t necessarily travel to a place where it’s safe,” he said.

COVID-19 Crisis and Recovery: Three Key Marketing Trends and How to Adapt

A quick spread of COVID-19 has disrupted economies around the world-changing the way businesses reach and interact with customers. As lockdowns are slowly lifted across multiple countries, business owners are discovering that things are not quite going back to normal. In fact, there’s probably a new normal being created right now, the new way we are going to operate our businesses and do marketing from now on.

Concierge Notary ServicesOctober 8, 2020concierge notary, covid-19, crisis, recovery, marketing, data, trends, adapt, how to, protip, small businessComment

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