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Offering I-9 Services with Your Notary business

By Kelle Clarke on September 3, 2014

Updated 2-28-22. With the growth of remote employees working away from the office, many Notaries are being approached to perform I-9 verifications for their employers.

The Notary Bulletin spoke with several Notaries who offer I-9 services, who said that while I-9 verification is not likely to generate a lot of income, there is still value in offering it as an additional service to their clients.

Every one of America’s 146 million-strong workforce had to fill out an I-9, Employment Eligibility Verification form before starting their jobs. The employee completes the top portion of the form while a representative of the employer — typically someone in Human Resources — completes the bottom part, verifying the employee’s identity.

While this is not a notarial act (see I-9 Forms: What Notaries Need To Know), companies often instruct remote employees to go to a Notary to act as the employer’s representative.

Finding I-9 Work: Is It There, And How Can I Find It?

There is work out there. Employers are subject to hefty fines — ranging from $110 to $1,100 per instance — for compliance errors on I-9 forms, according to U.S. Citizenship and Immigration Services (USCIS). As a result, companies actually require their remote employees to go to a Notary to complete their I-9s, based on their expertise at verifying forms of ID.

“As Notaries, we already have the skill set for checking IDs,” says Colorado Notary and owner of A Dependable NotaryDavid Harper, who lists I-9 forms as one of his many service offerings on his company website.

Despite having performed only a handful of verifications, Harper familiarized himself with the form and is comfortable offering the service.

He advises those pursuing more I-9 work to approach the HR departments of companies likely to hire remote employees, such as Internet or tech companies, for whom you can become their primary “go-to” I-9 verification specialist and earn repeat business.

I-9 verifications supply South Carolina Notary Sonita Leak with steady business, due in part to her advertising efforts and knowledge of SEO. Leak updates her website and social media platforms almost daily to reflect her assignments; therefore, a Google search of “Notary” and “I-9 verification” is more likely to yield Leak’s Google+ page or other Internet platforms, making it easy for prospective clients to reach her.

But while Leak finds work in her more rural coverage area, other Notaries have struggled in their attempts to market I-9 services.

“I got on the I-9 bandwagon a few years back, and have done a total of five,” said Virginia Notary John Cole in a recent NNA LinkedIn discussion thread. While Cole offers other non-notarial services, such as wedding officiating, I-9 verification has had little impact on his bottom line. “I did a lot of marketing, but the business just isn't there. Most companies do their own I-9 processing.”

Florida Notary Teresa Burrell agrees that marketing I-9 services is challenging, and advises Notaries who perform them to list the service on their online Notary profiles.

The California Restriction

The California Secretary of State’s office considers Form I-9 to be an immigration form. Consequently, California Notaries have been told by the Secretary of State's office that they may not complete an I-9, even in a non-notarial capacity, unless they are qualified and bonded as immigration consultants under the Business and Professions Code.

Other Challenges With I-9 Forms

Despite the fact that notarization is not required on the I-9 form, Notaries often are asked to “notarize” the forms and include their seal impression — which is not allowed. Your answer to this request should always be no, followed with a clear explanation of what a Notary can and cannot do when it comes to I-9s. 

For example, in TexasNotaries may not notarize I-9 forms. However, a Texas Notary who is an employee of a business may assist in filling out an I-9 form, but cannot do so in the employee's official capacity as a Notary Public and the employee cannot affix a Notary seal on the document.  

Both Leak and Burrell received multiple requests from the same nationwide technology company to notarize their I-9 forms.

“I offered to sign it, cross out the title ‘Notary Public’ and replace it with ‘Authorized Representative,’ and not place my seal,” said Burrell, “but they insisted that the seal is required.” The company had even created a separate form to be filled out and notarized.

The best response a Notary can have in this kind of situation is to be familiar with the I-9 form, knowledgeable of their own state laws, and refuse to act outside of their notarial role. Burrell went a step further and contacted the issuing company, who later modified their form to no longer require notarization.

Having an understanding of the I-9 form is a good practice for all Notaries. For some Notaries, offering I-9 verifications is a way to extend their non-notarial service offerings, provide added value to their clients, and generate extra income. Others prefer to focus on different offerings. As there is no law stating you have to perform them, the choice is ultimately yours.

Kelle Clarke is a Contributing Editor with the National Notary Association.